Energy bills are £224 a year more expensive for customers not online
Photo: PA
Those who chose to pay once a quarter by cash or cheque, are paying on average
£224 more than neighbours who set up their gas and electricity account over
the internet.
The research, undertaken for The Daily Telegraph by ,
the price comparison site, underlines the deep “digital ide”
that leaves many consumers paying substantially more for basic services
because they are not online, campaigners said.
They claim that traditional customers are being “exploited” and “penalised”.
The research into energy bills shows that the average annual joint gas and
electricity bill for those that have an online tariff is £1,015.
The average bill for those on a traditional standard credit tariff is £224
more expensive, at £1,239. The discrepancy between the two has widened
considerably in the last six months as suppliers have, amid much publicity,
cut their online bills. They have not cut their standard bills by nearly as
much. In the last 18 months the discrepancy has almost doubled from £116 to
£224.
, the industry
regulator calculates that about 1.3 million households have signed up to …
Read the original article at Telegraph
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Tags: account, cash, city, consumer, finance, Gas, house, internet, pay, UK
